Dear Valued O'Hare Honda Service Customer:
We at O'Hare Honda are proud to announce the addition of Express Service to better serve you, our valued customer. What is Express Service? Express Service is designed to make your service experience FASTER and MORE CONVENIENT for the following maintenance services on a WHILE YOU WAIT basis:
Oil Changes
7,500 Mile Maintenance Services
15,000 Mile Maintenance Services
30,000 Mile Maintenance Services
If you are in a hurry or have additional service requests and wish to drop off your vehicle, we still provide shuttle service and economical rental vehicles. Either way, our helpful, courteous staff is committed to making your service experience EXCEPTIONAL at O'Hare Honda.
Here is a list of frequently asked questions regarding Express Service:
What are we doing differently with Express Service?
We have added 2 additional Service Bays to our Service Department which includes all new, state of the art Honda Service Lifts along with specialized tools and equipment allowing us to service your vehicle more quickly and efficiently. We have factory trained Technicians who will be able to perform the above listed services in 30 minutes once the service has been started.
Where do I go for Express Service?
Our main Service Department entrance remains the same. We will have a dedicated Express Service Advisor located on the Service Drive to greet you and expedite your service visit.
How does Express Service work?
You will be greeted by our Express Service Advisor who will expedite the processing of your Service request. A porter will transport your vehicle to our Express Service area where our team of trained professionals will perform the needed service maintenance specific to your vehicles requirements. Using the latest tools, technology and training our Technicians will be able to perform a complete service and a 19 point inspection within 30 minutes. Once your vehicle service has been completed, we will WASH your vehicle free of charge. While your vehicle is being washed, your Service Advisor will inform you that your vehicle service has been completed and can pay the Cashier at that time. Your vehicle will then be delivered to you outside of the Service Entrance doors.
Do I need to schedule an appointment for Express Service?
No.
What if I need additional services other than the regular Service Maintenances listed?
Please confer with your Service Advisor to schedule additional services.
Why is Express Service so much FASTER?
We utilize a team of trained Technicians to work on your vehicle, which greatly reduces the amount of time necessary to service your Honda while still performing all factory recommended procedures and inspections. You will receive a copy of our 19 point inspection and will be informed of any imminent or future service needs.
Do other Honda dealers also offer Express Service?
At this time we are the only authorized Honda dealer in the Chicagoland area to offer Express Service.
Does Express Service cost more?
No. We will still provide you with the same great value and quality service but in a faster and efficient manner.
Whether you are a returning O'Hare Honda Service Customer or visiting us for the first time, we welcome you to try our Service Department and find out for yourself why Express Service is designed with you in mind!
Thank you for your business and we look forward to seeing you in the near future.
Sincerely,
Frank Lorek
Service Director
O'Hare Honda
